Terms, Conditions, Privacy - DCS Domains

Web sales by VISA, MasterCard Only.
All merchandise remains property of Diamond Computer Systems until fully paid for. Returned cheque (NSF) Fee: $35.00
Commercial/Retail Sales: By Company cheque, Government or Educational P.O., Money Order, Certified cheque,
Visa or MasterCard (CC over $500.cdn, May be Subject to 3% handling fee),

Placing an order indicates acceptance of all the terms and policies stated herein.

Commercial/Retail Credit: May be applied for to Diamond Computer Systems. Interest may be applied after 30 days, and is accrued at the rate of 1.8% per month, from date of invoice. Unpaid accounts past 6 months are forwarded to collections.

NOTE: Credit Card Use

  1. Your credit card will not be charged until the product has shipped.  We may accomplish an "Authorization hold on funds" for the amount of your purchase to ensure payment upon shipment is received.
  2. Your credit card statement will reflect charges by Diamond Computer Systems  We do not use third party billing.
  3. If we cannot complete your order due to non-availability of the part or product we will try to contact you at the phone number you listed in your order.  If we cannot contact you within a reasonable time (3-4 business days) we may cancel the order.
  4. *Backordered or special ordered items will be charged to your credit card at time of order.

UPS Ground
FedEx Ground, or Canada Post Ground. Shipping charges 'at cost' are to anywhere in Canada.  The lower 48 states are shipped by FedEx Ground. APO/FPO, Alaska, Hawaii, address's may incur additional shipping charges.  In the case of additional charges you will be sent an invoice copy reflecting these charges.  FEDEX Express Shipment is available by special request only and incurs additional charges.

Backordered items are shipped at the prices in effect when the item was ordered.
All in-stock items ordered before 2PM Monday-Friday (Eastern Time) are shipped the same day as ordered.  Orders received after 2PM (Eastern Time) or on a weekend or holiday will ship the next business day.

Prices and availability are subject to change without notice.  Prices quoted on this web site are valid at time of publication.
All trademarks and trade names used herein are the property of their respective owners.
Although we try to assure accuracy, Diamond Computer Systems cannot be responsible for typographical errors on this Web Site.

Privacy Commitment:
All information, programming, and images(unless used by Dealer permissions) are the property of Diamond Computer Systems, and are not to be copied or used without written permission.
To protect your privacy, this site does not use persistent "cookies".
This site does not sell your information.
Unauthorized attempts to upload information or change information on our services are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1987 and the National Information Infrastructure Protection Act.

All e-mails to this domain considered as spam by DCS will be forwarded to the proper authorities under the can-spam act.
To protect our users, we do not advocate spamming techniques.
Unauthorized attempts mask fraudulent e-mails as coming from DCS domains will be forwarded to the proper authorities.

Merchandise Returns
All Sales Final - Return defective products for RMA replacement or credit.
A copy of your sales receipt must be included with all returns.
DOA returns eligible only within 30 days from date shipped.
All Returns Must Have A Return Authorization Before Shipment Back To Our Location
We will not accept any return without Return Approval
All items must be returned complete and with all original parts/documentation
Any missing parts will be deducted from amount credited.
Returns for any reason after 1 year from the invoice date must be handled directly through the manufacturer.
Non-defective products may be returned at Diamond Computer Systems option only and will be charged a 25% restocking fee.
All returns must be in original salable condition with all parts, manuals, software, ect. and must be in original packing.
Customer is responsible for all costs of shipping on returns and warranty returns.
Allow 7-10 business days for processing of returns.
Ship all returns prepaid and insured for the value of the item. We will not accept COD returns
Credit cannot be issued until we have received and examined the returned merchandise, and assured said merchandise is of "resale" quality.
15 days return on DOA processors (CPU's) for credit or exchange only.
1 Year Carry-In/Delivered parts and labor warranty on Diamond Computer Systems custom configured Computer Systems. 2nd Year warranties are available at time of purchase for additional fee. 
30 days warranty on used items.

© DCS 'Diamond Computer Systems' 1998-2006

 Print This Page